Customer Services
Payment Options
We offer several ways for you to pay your electric bill
Online Payments. You can now pay online using e-Bill from this website www.tpud.org. Click on e-Bill and follow the directions on the screen. You'll need your Tillamook PUD account and meter numbers, which can be found on a copy of your bill. You can use a debit card or a MasterCard or VISA credit card, up to $5,000. You can also pay from your checking account. You'll need your account number and the bank routing number found on the bottom of one of your checks.
Pay by Phone. If you would like to pay your bill by phone, call 1-800-755-7913. You will need the same information as listed above and the same restrictions apply. For your convenience, both Pay by Phone and e-Bill are available 24 hours a day, seven days a week.
Budget Billing. You may qualify for our Budget Payment Plan if you have good credit with us and you've lived in the same home for more than a year. With the Budget Payment Plan, we estimate the cost of your next 12 months electric service and average that cost for a monthly payment. Your monthly bill will indicate the budget payment amount and also the actual energy used and its cost.
Auto Pay. With Auto Pay you choose to automatically pay your monthly bill directly from your bank account or with a debit card, Visa or MasterCard. Many customers choose this option and combine it with Budget Billing to make their monthly payment predictable.
Credit or Debit. We take VISA or MasterCard up to $5,000, or your Debit card.
Drop Box, Drive-Through or Office Counter. Our office is conveniently located at 1115 Pacific Avenue in Tillamook. Our friendly office staff is available to process your payment if you use our drive-up window or come into our office, Monday through Friday, 8:00 AM - 5:00 PM. We do have a drop box available if you make your payment outside those hours.
To sign up for Budget Billing or Auto Pay or to get more information on any of our bill payment options, call us at 842-2535 or 1-800-842-2535, or email us at service@tpud.org.
