Safety & Outages

Need To Report An Outage?

By Phone

Call 503.842.2122 or 800.842.2122 anytime day or night to report an outage by phone.


• For mobile and tablet users, login to your account via the SmartHub app. Once there, select the “Service Status” icon and then select the “Report My Power is Out” option.

• Reporting through the Tillamook PUD webpage, click on the SmartHub icon and login to your SmartHub account. Choose the icon for “Report An Outage” and follow the prompts.

Sign Up For Nixle Alerts Today!

Tillamook PUD offers a communication tool that allows us to send important outage information directly to customers. With the Nixle Community Information Service, the PUD is able to send messages to subscribed customers instantly via cell phone text message and/or email. Notifications can also be accessed online at Nixle’s website, The service is secure, reliable and easy to use.

Sign up for Nixle here or go to our home page and click on the Nixle logo. There is no charge for this service.